USwapX PRIVACY POLICY
1. PREAMBLE
This Privacy Policy aims to inform users of the USwapX website about the collection, use, and protection of their personal data in compliance with the General Data Protection Regulation (GDPR).
2. CONSENT
How do we obtain your consent?
When you provide us with your personal information to complete a transaction, verify a payment method, place an order, arrange delivery, or return an item, we assume that you consent to our collecting and using your information for that specific purpose only.
If we request your personal information for another reason (for example, for marketing or promotional communications), we will ask you directly for your explicit consent or provide you with the opportunity to decline.
How to withdraw your consent?
If, after having given your consent, you change your mind, you may withdraw it at any time by contacting us at: contact@uswapx.com.
Legal Disclosure
We may disclose your personal information if required by law or if you violate our Terms and Conditions of Sale and Use.
3.DATA CONTROLLER
The data controller is the company operating the USwapX website. You can contact us at: contact@uswapx.com.
4.DATA COLLECTED
USwapX may collect the following data:
- Tax identification number, ID number, or any other administrative data required for identity verification or for sharing information with competent authorities
- First name, last name, date of birth
- Email address, postal address, phone number
- Login information (credentials, IP address)
- Transaction history, messages sent through the platform
- Banking details (through a secure payment provider)
5. PURPOSES OF DATA PROCESSING
Personal data is processed for the following purposes:
- Creation and management of user accounts
- Management of transactions and deliveries
- Customer support and dispute resolution
- Improving service quality
- Legal compliance and fraud prevention
6. LEGAL BASIS FOR PROCESSING
Processing is based on:
- Performance of a contract (TCSU)
- The user’s explicit consent
- Legal obligation (e.g., invoice retention)
- Legitimate interests of the platform (security, service improvement)
7. AGE OF CONSENT
By using this site, you declare that you are at least the age of majority in your state or province of residence and that you have given us your consent to allow any minor under your care to use this website.
8. DATA RETENTION
Data is retained for the entire duration of the contractual relationship, then archived for the legally required retention periods (up to 5 years).
9.DATA RECIPIENTS
Data is intended solely for USwapX and its authorized subcontractors (technical, payment, and delivery service providers). It is never sold to third parties.
10. DATA SECURITY
USwapX implements technical and organizational measures to ensure the security and confidentiality of personal data. We may also disclose personal data if required by law or in case of a clear violation of our Terms and Conditions of Sale and Use.
11.USER RIGHTS
In accordance with the GDPR, each user has the following rights:
- Right of access, rectification, and erasure
- Right to data portability
- Right to restrict or object to processing
- Right to withdraw consent
- Right to lodge a complaint with the CNIL
These rights can be exercised by email at: contact@uswapx.com
12.COOKIES AND TRACKERS
The site uses cookies necessary for its operation, as well as statistical and personalization cookies (subject to your consent). A cookie banner allows you to manage your preferences during your first visit.
12.CHANGES TO THE PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their publication on the website.
If significant changes are made, we will notify you here so that you know what information we collect, how we use it, and under what circumstances we may disclose it.
If USwapX is acquired or merges with another entity, your information may be transferred to the new owners so that we may continue to provide the service to you.
